Gift Cards
You can purchase a virtual gift card at the online store. Select the Collection menu, option Gift Cards. Once you have completed the purchase, you will receive and email with the virtual gift card and a unique code. You must send via email the virtual gift card to the recipient.
Do Gift Cards have an expiration date?
Our virtual gift cards have no expiration date.
How do I find out the balance on my gift card?
During the online checkout process, you can put your gift card code and the balance box will show the balance amount.
What if I want to return a gift card?
If you are not completely satisfied with your purchase, you can return it, like any other product. Returns have to be initiated within 30 days of receiving your order. You must complete a return request to our “Contact Us” email, and receive approval before sending your return email, or your return will not be accepted. Please allow up to 3 business days for approval.
What if the intended recipient doesn’t receive the virtual gift card?
Please contact Customer Service via email (sales@artensotro.com), including you contact phone number. Please provide the following information: Order Number, Name of Recipient and Email Address to which the virtual gift card was sent. Upon researching the problem, we will reissue the virtual gift card to the desired recipient.
